Already A Sidecar Location? We're Here.
Machine acting up, need a restock, or have an idea for what we should carry? Tell us below and it goes straight to our team — no call center, no ticket number to track down.
What can we help with?
Pick whichever fits below — you'll use the same form either way, just let us know the reason in the dropdown.
Report A Problem
Machine jammed, not reading cards, or acting up? Tell us the location and what's happening and we'll get someone on it — usually same day.
Request Service
Running low, need an unscheduled restock, or something needs attention before your normal visit? Flag it here.
Share Feedback
Good, bad, or in between — tell us how the machine and service are actually landing with your team or residents.
Suggest A Product
Know something your team or residents keep asking for? Tell us and we'll look at adding it to your mix.
Report a problem or send feedback
This goes directly to the Sidecar team's phone, not a queue. Include your building or location name so we can find your machine fast — we respond within 24 hours, and same-day for anything urgent.
Prefer email or a call? Reach us directly at [email protected] or (470) 839-3656 — same team, either way.